This Privacy Policy (“Policy”) is owned and operated by Tender 9, which is a product of T9 Digital Solutions Private Limited (“the Company”), henceforth referred to as Tender 9 or we/us/our.
This Policy outlines how Tender 9 collects, uses, discloses, and protects the personal and business information of its users (“you” or “users”) who visit our website, use our platform, or avail our services.
Tender 9 is committed to protecting and respecting your privacy. We have implemented all necessary and reasonable security measures to ensure the confidentiality and integrity of your data during collection, storage, and transmission over the internet.
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
This Policy has been prepared in accordance with the following data protection and privacy regulations:
The Information Technology Act, 2000 (India) and its associated rules
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The General Data Protection Regulation (GDPR) (EU Regulation 2016/679)
Tender 9 collects both personal information and non-personal (anonymous) information, which may also be aggregated for analytical purposes.
Registration Information:
Name, company name, country of residence, gender, email address, username, and password.
Business Information:
Company Name, Date of Incorporation, GST Number, Billing Address, Turnover, Operating Locations, Website URL, and Company Type.
Contact Information:
Name, Designation, Phone Number, and Email ID of authorized representatives.
Transaction Information:
Payment details, billing address, purchase history, and communications related to transactions.
Usage and Activity Information:
Tenders searched, pages visited, and preferences when using our platform.
Device and Technical Information:
IP address, browser type, device identifiers, operating system, and network information.
Communication Records:
Emails, chat messages, and call recordings with our support or sales teams.
Location Data:
Approximate or precise location (if permitted by your device or browser settings).
Third-Party Data:
Information obtained from partner platforms, data providers, or integrations with your consent.
Product Notifications:
By signing up, you agree to receive essential product updates and promotional communications. You may opt out at any time via account settings or unsubscribe links.
We collect information in the following ways:
Directly from you when you register, subscribe, or interact with our platform.
Automatically through cookies, pixels, web beacons, SDKs, or similar technologies.
From trusted third parties and data providers, as permitted by law.
From communications via phone, email, or chat.
Through integrations or linked accounts with third-party services (e.g., payment gateways or government APIs).
Tender 9 may use your information to:
Provide and improve our products and services
Facilitate your participation in tenders and related processes
Communicate updates, changes, or support information
Send promotional and marketing communications (with consent)
Personalize content and improve user experience
Analyze user behavior for optimization and analytics
Prevent fraud, unauthorized access, or illegal activities
Comply with legal or regulatory obligations
We will not process or use your data for any purpose without lawful basis or consent, as required under applicable data protection laws.
Tender 9 respects your confidentiality and does not sell your personal data. However, we may share your data in the following limited cases:
With Authorized Service Providers:
For processing transactions, hosting, analytics, or customer support, under strict confidentiality agreements.
With Group Companies or Affiliates:
For legitimate business purposes and to enhance your service experience.
For Legal Obligations:
When required by law, court order, or government authorities.
Business Transfers:
In case of merger, acquisition, or sale of assets, your data may be transferred under equivalent privacy safeguards.
With Your Consent:
Where you have explicitly agreed to data sharing with third-party partners.
You have the right to:
Access, correct, or update your personal data.
Withdraw consent for processing or marketing communications.
Request deletion or restriction of your data (subject to legal requirements).
Object to certain data uses such as profiling or automated decisions.
Request data portability, where applicable.
To exercise your rights, please contact us at privacy@tender9.in or reach out to our Data Protection Officer (details below).
Tender 9 employs industry-standard security measures including 128-bit SSL encryption and TLS 1.2 protocol to safeguard your information.
We maintain strict access control, firewalls, and intrusion detection systems to protect against unauthorized access or disclosure.
Your data is stored securely on servers located in India and other jurisdictions compliant with data protection standards.
We retain your personal information for as long as necessary to provide our services or comply with legal obligations. If you wish to delete your account or data, you can contact us at support@tender9.in.
By using Tender 9’s services, you consent to the collection and processing of your personal information as described in this Policy.
You may withdraw your consent at any time by contacting us. Upon withdrawal, certain services or features may become unavailable.
Tender 9 uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve service quality. You may modify your browser settings to disable cookies, though this may affect certain functionalities.
Tender 9 may update or modify this Privacy Policy periodically. Any significant changes will be communicated through email or a notice on our website. We encourage users to review this page regularly for the latest updates.
If any provision of this Policy is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Failure or delay by Tender 9 to enforce any term of this Policy shall not constitute a waiver of such right.
Tender 9 guarantees the confidentiality of your personal and business data and will disclose it only in cases where:
Required by law or government authorities.
Necessary to enforce our Terms of Use.
Essential to protect the safety, rights, or property of Tender 9 or its users.
In connection with business transfers, under strict confidentiality agreements.
Tender 9 has appointed a Data Protection Officer (DPO) and Grievance Officer in accordance with applicable laws.
Data Protection Officer:
Mr. Arjun Mehta
Email: privacy@tender9.in
Phone: +91-99999-99999
Address: Company Address
For general inquiries, please reach us at:
📧 support@tender9.in
🌐 www.tender9.in
Tender 9 will respond to all valid user queries and grievances within 30 days of receipt.